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Expanded Windows backup guide troubleshooting (#659)

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StuPleb
2025-09-23 19:12:15 +02:00
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@@ -11,6 +11,15 @@ Windows Network Folder
Setup Network Folder
--------------------
.. caution::
If you use a PIN rather than a password to log in to Windows, you may need to switch to a standard password.
Microsoft/Office365 accounts also may **not** work, try a local user in this case.
To remedy both situations, see the end of this guide first.
#. Create a folder, or select an existing one. Right-click the folder and select "Properties"
.. figure:: /_static/images/cifs/cifs-win0.png
@@ -65,8 +74,50 @@ Connect StartOS
- For "Path" - Enter the full path followed by the share name displayed in the Windows sharing dialog shown in Step 4 above. In our example this would be, literally, ``/Users/win/Desktop/SharedFolder``. When entering the path, make sure replace the backshashes ``\`` shown by Windows with forward slashes ``/``.
- Enter your Windows username and password in the "User" and "Password" fields
That's it! You can now :ref:`Create<backup-create>` encrypted, private backups of all your server data to your Windows machine or external drive!!
Common issues
---------------
.. caution::
If you use a "PIN" to log in to Windows, keep in mind that your password needs to be the user's full password, NOT the PIN! Office365 accounts also may **not** work, try a regular user in this case.
Remember: If you use a PIN rather than a password to log in to Windows, you may need to switch to a standard password.
In Windows you'd have to do the following:
#. Press Windows+I to open the Configure window
#. Go to Accounts > Sign-in Options
#. Scroll down to "Require Windows Hello Sign In for Microsoft Accounts" and set the button to "Disabled"
#. Go up to "Windows Hello PIN", click "Remove", and confirm once more (You might need to go all the way back out and back in)
#. "Password" should now be visible and allow you to set a password.
.. caution::
Microsoft/Office365 accounts also may **not** work, try a local user in this case. You may not want to do this on a company/school device.
To Switch to a Local Account, you'd have to do the following:
#. Press Windows+I to open the Configure window
#. Go to Accounts > Your Info.
#. Under "Account settings" click Sign in with a local account instead.
#. You'll be prompted to confirm your current Microsoft account password.
#. Create a username for the local account (it can be the same one you were using).
#. Set a password for the local account (again, it could be the one you're used to)
#. Click Next, then Sign out and finish. When you restart you'll be logging in as a local user.
.. tip::
If you receive the following error:
**Filesystem I/O Error mount error(22): Permission denied**
Ensure your that you entered only valid characters in the fields. Make sure you are using the correct form of slashes, as per the guide above.
.. tip::
@@ -76,10 +127,15 @@ Connect StartOS
Ensure your username and password are correct. Also ensure your windows password meets any length and complexity requirements set by your local Windows policy.
.. tip::
If you receive the following error:
**Filesystem I/O Error mount error(115): Operation now in progress**
Click Start > Settings > Network & Internet > Ethernet (or WiFi) and select the "Private" profile to treat your LAN as a trusted network that allows file sharing.
That's it! You can now :ref:`Create<backup-create>` encrypted, private backups of all your server data to your Windows machine or external drive!!