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65 lines
2.4 KiB
ReStructuredText
65 lines
2.4 KiB
ReStructuredText
.. _screenshare-mac:
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=============
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Screensharing
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=============
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.. warning:: BE CERTAIN you are communicating with an official Start9 team member. Do not be fooled by impostors. If you are unsure, please `contact us <https://start9.com/contact>`_.
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You may run into an issue and want to have a support call where we ask you to share your screen with us. While we understand if you'd rather not do this, it can make troubleshooting issues a lot easier. We will direct you on how you can share your screen. If it doesn't work, please see the following instructions:
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.. tabs::
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.. group-tab:: Pre-Ventura:
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#. Head to System Preferences:
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.. figure:: /_static/images/mac-stuff/system-prefs.png
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:width: 20%
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#. Click Security & Privacy:
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.. figure:: /_static/images/mac-stuff/priv-security.png
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:width: 20%
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#. Click the lock to make changes and select "Privacy":
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.. figure:: /_static/images/mac-stuff/click-lock.png
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:width: 20%
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#. Click "Screen Recording" and click the + icon:
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.. figure:: /_static/images/mac-stuff/screen-rec-plus.png
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:width: 20%
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#. Find your browser within the applications folder and click "Open":
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.. figure:: /_static/images/mac-stuff/add-browser-screen-rec.png
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:width: 20%
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#. Restart your browser and you should now be able to share your screen by clicking on this button within the Jitsi call:
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.. figure:: /_static/images/mac-stuff/jitsi-screenshare.png
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:width: 20%
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.. group-tab:: Ventura:
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#. Head to System Settings and scroll down to "Privacy & Security":
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.. figure:: /_static/images/mac-stuff/system-settings-priv-sec.png
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:width: 20%
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#. Scroll down and click "Screen Recording":
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.. figure:: /_static/images/mac-stuff/screen-rec-vent.png
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:width: 20%
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#. You can then click the + icon and add your browser - you may need to restart your browser after this:
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.. figure:: /_static/images/mac-stuff/screen-rec-plus-vent.png
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:width: 20%
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#. You should now be able to share your screen by clicking on this button within the Jitsi call:
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.. figure:: /_static/images/mac-stuff/jitsi-screenshare.png
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:width: 20% |