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62 lines
1.6 KiB
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62 lines
1.6 KiB
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***************
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Forgot Password
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***************
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There is currently no way to reset you Embassy master password through a standard UI flow.
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SSH/Linux
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=========
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If you already have :ref:`SSH keys registered with your Embassy<ssh-setup>` **OR** you have access to a Linux computer, you can reset your Embassy password without losing any data.
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* SSH:
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* Use the command line to gain remote access to your Embassy
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ssh pi@start9-[network-id].local
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* Install the sqlite3 command line utility
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sudo apt install sqlite3
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* Access the sqlite3 terminal::
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sudo sqlite3 /root/agent/start9_agent.sqlite3
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* Then inside the sqlite3 terminal::
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delete from account;
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.quit
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* You can now use the Start9 Setup App to reclaim your Embassy and set a new password.
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* Linux computer:
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* Shut down your Embassy, disconnect from power, and remove the microSD card.
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* Insert the microSD card into your Linux computer and mount the drive::
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mount [drive] [mount folder]
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* Check if you have sqlite3 installed. If not, install it::
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which sqlite3
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sudo apt install sqlite3
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* Run::
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sudo sqlite3 [mount folder]/root/agent/start9_agent.sqlite3
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delete from account;
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.quit
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* Un-mount the microSD card::
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umount [mount folder]
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* Return the microSD card to your Embassy and power it on.
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* You can now use the Start9 Setup App to reclaim your Embassy and set a new password.
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No SSH/Linux
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============
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The only way to regain access to your Embassy is to :ref:`contact the Start9 dev team<contact>` directly to obtain a new operating system image. This is equivalent to a factory reset; all data will be lost. |