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<div class="section" id="setup-and-troubleshooting">
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<span id="setup-faq"></span><h1>Setup and Troubleshooting<a class="headerlink" href="#setup-and-troubleshooting" title="Permalink to this headline">¶</a></h1>
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<div class="section" id="what-do-i-do-first">
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<h2>What do I do first?<a class="headerlink" href="#what-do-i-do-first" title="Permalink to this headline">¶</a></h2>
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<p>Simply plug the device into power and internet, most easily by using an empty ethernet port on your home internet router. That’s it! After this, get the <a class="reference internal" href="../../../user-manual/initial-setup/#initial-setup"><span class="std std-ref">Setup App</span></a>, and follow the instructions.</p>
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</div>
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<div class="section" id="how-do-i-know-if-my-embassy-is-running">
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<h2>How do I know if my Embassy is running?<a class="headerlink" href="#how-do-i-know-if-my-embassy-is-running" title="Permalink to this headline">¶</a></h2>
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<p>After plugging into power and your router, you will hear 2 distinct sounds: first, a “bep” ‐ indicating the device is powering on, and second, a “chime” ‐ indicating the device is ready for setup.</p>
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</div>
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<div class="section" id="my-embassy-is-really-hot-is-this-normal">
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<h2>My Embassy is really hot! Is this normal?<a class="headerlink" href="#my-embassy-is-really-hot-is-this-normal" title="Permalink to this headline">¶</a></h2>
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<p>Yes, the Embassy’s case is actually doing ‘double duty’ as a heat sync. This means that the metal of the case is actually touching the chips on the circuit board and drawing their heat out and away. This is known as “passive cooling,” as no fan (and therefore no additional energy) is required to cool the system.</p>
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</div>
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<div class="section" id="what-if-i-can-t-connect-to-my-embassy">
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<h2>What if I can’t connect to my Embassy?<a class="headerlink" href="#what-if-i-can-t-connect-to-my-embassy" title="Permalink to this headline">¶</a></h2>
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<p>Please ensure your phone / computer is connected to the same wired or wireless network as your Embassy. Be careful that you are not on a separate or “guest” network.</p>
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</div>
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<div class="section" id="why-do-i-need-the-bonjour-service-windows">
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<h2>Why do I need the Bonjour service (Windows)?<a class="headerlink" href="#why-do-i-need-the-bonjour-service-windows" title="Permalink to this headline">¶</a></h2>
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<p>Because a major use case of Bonjour is wireless printing over the LAN, but your Windows machine can also use Bonjour to discover and connect with other devices on the LAN. In this case the Embassy.</p>
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</div>
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<div class="section" id="my-tor-sites-aren-t-loading-what-should-i-do">
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<h2>My Tor sites aren’t loading, what should I do?<a class="headerlink" href="#my-tor-sites-aren-t-loading-what-should-i-do" title="Permalink to this headline">¶</a></h2>
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<p>This is most likely a transient networking issue that will correct itself in a few minutes to an hour. If it does not, there are few things you can try:</p>
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<ol class="arabic simple">
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<li><p>On Android/Orbot, the most common solution is to restart your Android device.</p></li>
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<li><p>Access your Embassy over <a class="reference internal" href="../../../user-manual/general/lan-setup/#ssl-setup"><span class="std std-ref">LAN</span></a> and restart it from the “Embassy” menu.</p></li>
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<li><p>Restart your router.</p></li>
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</ol>
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</div>
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<div class="section" id="do-i-need-to-take-any-additional-security-precautions-with-my-device-for-example-with-my-router-modem">
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<h2>Do I need to take any additional security precautions with my device, for example with my router/modem?<a class="headerlink" href="#do-i-need-to-take-any-additional-security-precautions-with-my-device-for-example-with-my-router-modem" title="Permalink to this headline">¶</a></h2>
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<p>Nothing special is required, however, it is best practice to use good passwords, i.e. for your WiFi and your Embassy. Here’s a <a class="reference external" href="https://xkcd.com/936/">comic</a> explaining how to make strong passwords, simply.</p>
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</div>
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<div class="section" id="what-if-i-have-an-unique-network-issue-for-example-with-a-firewall">
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<h2>What if I have an unique network issue, for example, with a firewall?<a class="headerlink" href="#what-if-i-have-an-unique-network-issue-for-example-with-a-firewall" title="Permalink to this headline">¶</a></h2>
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<p>The Embassy is designed to work as simply as possible, for as many as possible, while providing the ability to self-host in a private manner. If you have an agressive or custom firewall, or other custom network settings, there is a good chance that addtional configuration may be necessary. We will continue to learn about custom networking issues, update our docs with resources, and help in the community <a class="reference internal" href="../../contact/#contact"><span class="std std-ref">channels</span></a> to the best of our ability.</p>
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</div>
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<div class="section" id="can-i-use-the-embassy-from-behind-a-vpn-for-example-if-my-router-has-a-built-in-vpn">
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<h2>Can I use the Embassy from behind a VPN, for example, if my router has a built-in VPN?<a class="headerlink" href="#can-i-use-the-embassy-from-behind-a-vpn-for-example-if-my-router-has-a-built-in-vpn" title="Permalink to this headline">¶</a></h2>
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<p>While this is possible, it adds complexity, which may lead to problems. You will need to understand the setup of your router/VPN and how it supports (or doesn’t support) tor connections.</p>
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<p>If you are having trouble with this, you might consider letting the Embassy out “in the clear,” since everything is broadcast exclusively across the Tor network, offering a high level of privacy.</p>
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</div>
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<div class="section" id="why-am-i-having-trouble-using-my-embassy-via-the-brave-browser">
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<h2>Why am I having trouble using my Embassy via the Brave browser?<a class="headerlink" href="#why-am-i-having-trouble-using-my-embassy-via-the-brave-browser" title="Permalink to this headline">¶</a></h2>
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<p>Unfortunately, Brave does not treat .onion addresses in a ‘secure context.’ This is a known issue in Brave that is being tracked <a class="reference external" href="https://github.com/brave/brave-browser/issues/13834">here</a>.</p>
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</div>
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<div class="section" id="i-m-getting-this-error-the-shell-command-apt-get-update-returned-a-failure-exit-code-100-what-do-i-do">
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<h2>I’m getting this error: The shell command “apt-get update” returned a failure exit code: 100. What do I do?<a class="headerlink" href="#i-m-getting-this-error-the-shell-command-apt-get-update-returned-a-failure-exit-code-100-what-do-i-do" title="Permalink to this headline">¶</a></h2>
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<p>This has been fixed in newer updates. Please first make sure to update to the latest EOS version (2.16 or higher). If this does not work, please <a class="reference internal" href="../../contact/#contact"><span class="std std-ref">contact us</span></a>.</p>
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</div>
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<div class="section" id="is-it-true-that-ios-has-some-limited-functionality-in-regard-to-the-embassy">
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<h2>Is it true that iOS has some limited functionality in regard to the Embassy?<a class="headerlink" href="#is-it-true-that-ios-has-some-limited-functionality-in-regard-to-the-embassy" title="Permalink to this headline">¶</a></h2>
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<p>The short answer is yes, but not much. Unfortunately, Apple does not allow any ability for Tor to run in the background (everything on the Embassy runs over Tor). Most of your Embassy services can be run with Tor-native apps, inside Consulate, or with another Tor browser, with the exception of RTL, Spark, and Matrix. Zap and Zeus wallets can be used in place of RTL/Spark, and we hope a Tor-native Element client will be available soon to allow for the use of Matrix.</p>
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</div>
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<div class="section" id="i-m-having-trouble-using-firefox-for-tor-addresses-on-lineage-what-can-i-do">
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<h2>I’m having trouble using Firefox for Tor addresses on Lineage, what can I do?<a class="headerlink" href="#i-m-having-trouble-using-firefox-for-tor-addresses-on-lineage-what-can-i-do" title="Permalink to this headline">¶</a></h2>
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<p>Unfortunately, there seems to be a bug in Lineage that makes using Firefox over Tor currently unusable. Currently, this feature works fine on Calyx and Graphene.</p>
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|
||
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|
||
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|
||
<li class="toctree-l1"><a class="reference internal" href="../../../contributing/embassyos/">EmbassyOS</a></li>
|
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|
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|
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<li><a class="reference internal" href="#">Setup and Troubleshooting</a><ul>
|
||
<li><a class="reference internal" href="#what-do-i-do-first">What do I do first?</a></li>
|
||
<li><a class="reference internal" href="#how-do-i-know-if-my-embassy-is-running">How do I know if my Embassy is running?</a></li>
|
||
<li><a class="reference internal" href="#my-embassy-is-really-hot-is-this-normal">My Embassy is really hot! Is this normal?</a></li>
|
||
<li><a class="reference internal" href="#what-if-i-can-t-connect-to-my-embassy">What if I can’t connect to my Embassy?</a></li>
|
||
<li><a class="reference internal" href="#why-do-i-need-the-bonjour-service-windows">Why do I need the Bonjour service (Windows)?</a></li>
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|
||
<li><a class="reference internal" href="#what-if-i-have-an-unique-network-issue-for-example-with-a-firewall">What if I have an unique network issue, for example, with a firewall?</a></li>
|
||
<li><a class="reference internal" href="#can-i-use-the-embassy-from-behind-a-vpn-for-example-if-my-router-has-a-built-in-vpn">Can I use the Embassy from behind a VPN, for example, if my router has a built-in VPN?</a></li>
|
||
<li><a class="reference internal" href="#why-am-i-having-trouble-using-my-embassy-via-the-brave-browser">Why am I having trouble using my Embassy via the Brave browser?</a></li>
|
||
<li><a class="reference internal" href="#i-m-getting-this-error-the-shell-command-apt-get-update-returned-a-failure-exit-code-100-what-do-i-do">I’m getting this error: The shell command “apt-get update” returned a failure exit code: 100. What do I do?</a></li>
|
||
<li><a class="reference internal" href="#is-it-true-that-ios-has-some-limited-functionality-in-regard-to-the-embassy">Is it true that iOS has some limited functionality in regard to the Embassy?</a></li>
|
||
<li><a class="reference internal" href="#i-m-having-trouble-using-firefox-for-tor-addresses-on-lineage-what-can-i-do">I’m having trouble using Firefox for Tor addresses on Lineage, what can I do?</a></li>
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