.. _screenshare-mac:

=============
Screensharing
=============

.. warning:: BE CERTAIN you are communicating with an official Start9 team member.  Do not be fooled by impostors.  If you are unsure, please `contact us <https://start9.com/contact>`_.

You may run into an issue and want to have a support call where we ask you to share your screen with us. While we understand if you'd rather not do this, it can make troubleshooting issues a lot easier. We will direct you on how you can share your screen. If it doesn't work, please see the following instructions:

.. tabs::

    .. group-tab:: Pre-Ventura:

        #. Head to System Preferences:

            .. figure:: /_static/images/mac-stuff/system-prefs.png
                :width: 20%

        #. Click Security & Privacy:

            .. figure:: /_static/images/mac-stuff/priv-security.png
                :width: 20%

        #. Click the lock to make changes and select "Privacy":

            .. figure:: /_static/images/mac-stuff/click-lock.png
                :width: 20%        

        #. Click "Screen Recording" and click the + icon:

            .. figure:: /_static/images/mac-stuff/screen-rec-plus.png
                :width: 20%

        #. Find your browser within the applications folder and click "Open":

            .. figure:: /_static/images/mac-stuff/add-browser-screen-rec.png
                :width: 20%

        #. Restart your browser and you should now be able to share your screen by clicking on this button within the Jitsi call:

            .. figure:: /_static/images/mac-stuff/jitsi-screenshare.png
                :width: 20%

    .. group-tab:: Ventura:

        #. Head to System Settings and scroll down to "Privacy & Security":

            .. figure:: /_static/images/mac-stuff/system-settings-priv-sec.png
                :width: 20%

        #. Scroll down and click "Screen Recording":

            .. figure:: /_static/images/mac-stuff/screen-rec-vent.png
                :width: 20%

        #. You can then click the + icon and add your browser - you may need to restart your browser after this:

            .. figure:: /_static/images/mac-stuff/screen-rec-plus-vent.png
                :width: 20%

        #. You should now be able to share your screen by clicking on this button within the Jitsi call:

            .. figure:: /_static/images/mac-stuff/jitsi-screenshare.png
                :width: 20%