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Matt Hill
2023-12-12 12:00:51 -07:00
parent 16cb5c1bf5
commit b3eec7e3a5
1 changed files with 7 additions and 6 deletions
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site/source/support/common-issues.rst
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@@ -29,12 +29,6 @@ During initial setup, I am unable to connect to "start.local".
- Mullvad - Go to "Settings -> VPN Settings -> Local Network Sharing"
- ProtonVPN - Go to "Preferences -> Connection -> Allow LAN Connections"
#. Visit or refresh the browser
- Linux/Windows: ``ctrl+shift+R``
- macOS Firefox: ``cmd+shift+R``
- macOS Safari: ``cmd+option+E``, then ``cmd+R``
#. To avoid networking issues, it is recommended to use your `primary` router, not an extender or mesh router
#. Very rarely, your firewall settings may block mDNS. In this case:
@@ -48,9 +42,16 @@ During initial setup, I am unable to connect to "start.local".
I am unable to reach my server via its *<custom-address>.local* (LAN) address
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#. First, try :ref:`these step <setup-troubleshoot>`. In none resolve the issue, continue below.
#. Hard refresh the browser
- Linux/Windows: ``ctrl+shift+R``
- macOS Firefox: ``cmd+shift+R``
- macOS Safari: ``cmd+option+E``, then ``cmd+R``
#. Make sure you have successfully followed the :ref:`connecting-lan` instructions for your device.
#. If you are using Windows, the problem is almost certainly with Bonjour. Follow the :ref:`directions to reinstall <connecting-lan-windows>`, even if you have already done so.
#. If using Firefox from Mac, Windows or Android, ensure you have set ``security.enterprise_roots.enable`` to ``true`` in ``about:config`` per the :ref:`instructions<ca-ff>`
#. Try connecting using your server's IP address or Tor address. If this works, it means your issue is specific to .local. Try clearing your browser cache and/or restarting your phone/laptop/router. If all fails, try restarting your server.
#. Try connecting using a different browser on the same device. If this works, it means you need to clear cache on your current browser.
#. Try connecting using a different device. If this works, it means you need to clear cache on your current browser and/or restart your current device.
#. Try visiting start.local. Your server may be in diagnostic mode.