Merge branch 'master' into format-refresh

source/support/faq.rst

@@ -46,7 +46,7 @@ The list of services will grow rapidly over the coming months, such that many th
 
 What is EmbassyOS?
 ------------------
-EmbassyOS is a new kind of Operating System (OS). It is built from the ground up to allow anyone to easily run thier own ‘cloud,’ become independent from Big Tech, and own their own data. EmbassyOS allows anyone to easily self-host their own software services.
+EmbassyOS is a new kind of Operating System (OS). It is built from the ground up to allow anyone to easily run their own ‘cloud,’ become independent from Big Tech, and own their own data. EmbassyOS allows anyone to easily self-host their own software services.
 
 EmbassyOS is a custom-built Linux distribution, which is a stripped down and beefed up version of `Raspbian Buster Lite OS <https://www.raspberrypi.org/software/operating-systems/>`_, along with a suite of software tools which make it easy to:
 
@@ -86,7 +86,9 @@ What are you using for a store backend?  Do you store my data?
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 Here is our exact situation currently:
 Embassy device sales are processed through Shopify, which we do not like, but it was expedient in the early days, especially for shipping, so we went with it. Aside from a master list of email addresses for those who have explicitly opted in to our mailing list, all customer data is contained within Shopify. We do not duplicate it anywhere. We are asking Shopify to delete our customer data, but they claim it will take upward of 3 months to comply and we of course have no guarantee the data will actually be deleted permanently. This is partly why we exist...as such, we will be moving off of Shopify and onto a self-hosted solution, where Start9 alone controls our customer data for Embassy purchases, which we will delete as a matter of policy following a short grace period after delivery.
+
 For EmbassyOS sales, we took the maximally private approach right out of the gate. When you buy EmbassyOS, the only thing we need is an email address, and you can only pay with bitcoin. That's it. Then, unless you have explicitly requested that we keep your email for mailing list purposes, we delete the email immediately upon transaction completion.
+
 So...in summary: (1) the shipping data we currently have is stored in Shopify (2) we are asking Shopify to delete all our customer data (3) we will be migrating off of Shopify (4) going forward, we alone will control customer data and will purge it regularly (5) you can always assemble the hardware yourself and just buy EmbassyOS from us with bitcoin, which only requires an email, which is gets purged immediately.
 
 I want to help, but I'm not a developer.  Are there any ways for non-coders to contribute?
@@ -140,7 +142,7 @@ I run a business, can I use an Embassy for tasks such as password management and
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 Absolutely.  An Embassy would be a great addition to any business as it is easy to use and provides services that you control, with no subscription fees.
 
-With the addition of `BTCPayServer <https://btcpayserver.org/>`_, you can even run your own payment processor and accept cryptocurrency payments with no third party necessary!
+With the addition of `BTCPay Server <https://btcpayserver.org/>`_, you can even run your own payment processor and accept cryptocurrency payments with no third party necessary!
 
 Can I have multiple users on my Embassy?
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@@ -168,7 +170,7 @@ Maybe, but we advise against this. It is designed to be used on a RaspberryPi.
 
 Is it possible to use the EmbassyOS on my own hardware?
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-Yes! You can follow the diy guide :ref:`here <diy>`. This option is great for people who already own the necessary hardware or who live outside the US and want to save on shipping and customs fees.
+Yes! The :ref:`diy guide <diy>` will take you through the setup steps. This option is great for people who already own the necessary hardware or who live outside the US and want to save on shipping and customs fees.
 
 Additionally, EmbassyOS is available to build from source under the Start9 Personal Use License. If you have the time and energy, it is possible to download and compile EmbassyOS yourself, for free, with the caveat that your “Embassy” will not have a product key generated by us. This means you will miss out on the perks that come along with purchasing from us, which will grow over time.
 
@@ -184,7 +186,7 @@ Are my Internet requests anonymous and secure?
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 EmbassyOS and every service on the Embassy serve their own Tor Hidden Services with unique Tor addresses. The private keys used to create these addresses are generated on your phone or computer when you first set up the Embassy. No one, not even Start9, has any idea what your Tor addresses are, let alone the password(s) you choose to authenticate with them.
 
-Can multiple Embassys be setup to run redundantly in physically separate locations?
+Can multiple Embassies be setup to run redundantly in physically separate locations?
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 Soon (tm).  Currently no, be we have plans for a feature that will enable Embassies to provide encrypted, automated backup services for one another.
 
@@ -216,7 +218,8 @@ The Embassy’s current primary communication is Tor, yes. In many cases we use
 What if someone gets physical access to my device, can they read the contents? Is it encrypted?
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 The device is currently not currently protected in that way. Someone with physical access to the device can get full access to everything on it.
-Apps like bitwarden however do not store plaintext information, so your passwords will not be compromised unless they know your master password.
+
+Apps like Bitwarden however do not store plaintext information, so your passwords will not be compromised unless they know your master password.
 
 Why http and not https for .onion websites?
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@@ -236,7 +239,7 @@ After plugging into power and internet, you will hear 2 distinct sounds: first,
 
 What if I can't connect to my Embassy?
 --------------------------------------
-Please ensure your phone / computer is connected to the same wired or wireless network as your Embassy.  Be careful that you are not on a seperate or "guest" network.
+Please ensure your phone / computer is connected to the same wired or wireless network as your Embassy.  Be careful that you are not on a separate or "guest" network.
 
 Can I use the Embassy from behind a VPN, for example, if my router has a built-in VPN?
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@@ -322,7 +325,7 @@ The block index error is normal and goes away after the Bitcoin blockchain has s
 Does the Embassy run a full archival Bitcoin node?
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 The Embassy runs a full node, but does not run a full *archival* node, it's pruned. This means it does not store the entire Blockchain.  As it syncs, it discards blocks and transactions it does not need.
-It is fully validating and verifying consensus all the way from Genesis. Really, the only reason to store the entire Blockchain is if you want to run a block explorer.  Learn more :ref:`here <node>`.
+It is fully validating and verifying consensus all the way from Genesis. Really, the only reason to store the entire Blockchain is if you want to run a block explorer.  Learn more here: :ref:`node`.
 
 What actions, specifically, are only possible with an archival, or ‘unpruned’ node?
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