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Closes #18

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kn0wmad
2021-03-26 11:26:25 -06:00
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source/support/faq.rst
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@@ -241,6 +241,10 @@ What if I can't connect to my Embassy?
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Please ensure your phone / computer is connected to the same wired or wireless network as your Embassy. Be careful that you are not on a separate or "guest" network. Please ensure your phone / computer is connected to the same wired or wireless network as your Embassy. Be careful that you are not on a separate or "guest" network.
What if I have a network issue, for example, with a firewall?
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The Embassy is designed to work as simply as possible, for as many as possible, while providing the ability to self-host in a private manner. If you have an agressive or custom firewall, or other custom network settings, there is a good chance that addtional configuration may be necessary. We will continue to learn about custom networking issues, update our docs with resources, and help in the community :ref:`channels <contact>` to the best of our ability.
Can I use the Embassy from behind a VPN, for example, if my router has a built-in VPN? Can I use the Embassy from behind a VPN, for example, if my router has a built-in VPN?
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While this is possible, it adds complexity, which may lead to problems. You will need to understand the setup of your router/VPN and how it supports (or doesn't support) tor connections. While this is possible, it adds complexity, which may lead to problems. You will need to understand the setup of your router/VPN and how it supports (or doesn't support) tor connections.