From 6acc24dca9e6ae0c8aff393f58734894a01f49f1 Mon Sep 17 00:00:00 2001 From: gStart9 <106188942+gStart9@users.noreply.github.com> Date: Tue, 22 Aug 2023 04:30:53 +0000 Subject: [PATCH] Add windows password length notice (#487) --- .../source/guides/device-guides/windows/backup-windows.rst | 7 +++++++ 1 file changed, 7 insertions(+) diff --git a/site/source/guides/device-guides/windows/backup-windows.rst b/site/source/guides/device-guides/windows/backup-windows.rst index 6207242..74edabe 100644 --- a/site/source/guides/device-guides/windows/backup-windows.rst +++ b/site/source/guides/device-guides/windows/backup-windows.rst @@ -69,6 +69,13 @@ Connect StartOS If you use a "PIN" to log in to Windows, keep in mind that your password needs to be the user's full password, NOT the PIN! Office365 accounts also may **not** work, try a regular user in this case. .. tip:: + + If you receive the following error: + + **Filesystem I/O Error mount error(13): Permission denied** + + Ensure your username and password are correct. Also ensure your windows password meets any length and complexity requirements set by your local Windows policy. + If you receive the following error: **Filesystem I/O Error mount error(115): Operation now in progress**