diff --git a/source/support/FAQ/setup-faq.rst b/source/support/FAQ/setup-faq.rst index fc71d7d..7f2eb7c 100644 --- a/source/support/FAQ/setup-faq.rst +++ b/source/support/FAQ/setup-faq.rst @@ -4,11 +4,11 @@ Setup and Troubleshooting What do I do first? ------------------- -Simply plug the device into power and internet, typically from your home internet router. That's it! After this, get the :ref:`Setup App `, and follow the instructions. +Simply plug the device into power and internet, most easily by using an empty ethernet port on your home internet router. That's it! After this, get the :ref:`Setup App `, and follow the instructions. How do I know if my Embassy is running? --------------------------------------- -After plugging into power and internet, you will hear 2 distinct sounds: first, a “bep” ‐ indicating the device is powering on, and second, a “chime” ‐ indicating the device is ready for setup. +After plugging into power and your router, you will hear 2 distinct sounds: first, a “bep” ‐ indicating the device is powering on, and second, a “chime” ‐ indicating the device is ready for setup. What if I can't connect to my Embassy? -------------------------------------- diff --git a/source/user-manual/initial-setup.rst b/source/user-manual/initial-setup.rst index da9fda5..e5faf3a 100644 --- a/source/user-manual/initial-setup.rst +++ b/source/user-manual/initial-setup.rst @@ -16,9 +16,9 @@ Download the Setup App Power On ======== -Connect your Embassy to power and Ethernet. +Connect your Embassy to power and Internet, normally using an ethernet port on your home Internet router. -.. note:: to avoid networking issues, it is recommended to use your primary router, not an extender or mesh router. +.. note:: To avoid networking issues, it is recommended to use your primary router, not an extender or mesh router. You will hear 2 distinct sounds: @@ -28,7 +28,9 @@ You will hear 2 distinct sounds: Claim Your Embassy ================== -1. Ensure your phone is connected to the same WiFi network as your router. +1. Ensure your phone is connected to the same WiFi network as your router. + +.. warning:: Sometmies a router will have a "guest WiFi network," which might be different than the network your Embassy is placed on via ethernet. 2. Inside the Setup App, enter the product key located on the bottom of your Embassy